Returns, exchanges & delivery
All returns and exchanges are free of charge, if you are not happy for whatever reason with your clothing, please return it back to the address on the returns label. We also email on dispatch and include a returns and exchange information.
Due to Covid restrictions and the current UK lockdown, we are currently working from home, we therefore do not include the address on the website but please email: firstname.lastname@example.org if you cannot find the address.
We currently post everything by Royal Mail, you can choose from 2nd class, 1st class and recorded delivery. We are not responsible for Royal Mail deliveries and will only send to the address on the order, so please ensure it is 100% correct!
We only ever use recycled card or paper packing and also recycled paper tape. We will never use any plastic in any of our packaging, never have done and never will do!
We are always looking for new innovative packages alternatives, including biodegradable wrapping, which we hope to introduce in 2021.